Frequently Asked Questions

soft plastics rubbish bin.jpg

Q.	Can I recycle my soft plastics with small paper labels left on?
A.	Small paper labels can be left on. They don’t need to be cut off. If the label/paper covers the majority of the item, then it should be left out. Read More >

Q.	Are any toxic fumes created during the recycling process?
A.	No. Read More >

Q.	Where does the collected soft plastic end up?
A.	At the moment, we deliver all the soft plastics we collect via the programme to our manufacturing partner Replas in Melbourne, Australia. Read More >

Q.	Can I recycle the degradable, bio degradable or compostable bags via the programme?
A.	No. Read More >

Q.	Can I recycle the plastic tray from my biscuit packet via the programme?
A.	No. Read More >

Q.	Can I recycle silver-lined chip packets via the programme?
A.	Yes, the thin foil-like plastic sleeves and packets that some biscuits, chocolate bars, crackers and chips come in are fine to be recycled. Read More >

Q.	Can I take plastic bags from any brand and any retailer back to any of the participating stores?
A.	Absolutely. Read More >

Q.	Do I need to cut off the rigid plastic spout and lid form my squeeze pouch before I place it in the drop off bin?
A.	No. Read More >

Q.	Do I need to wash out my plastic packaging before recycling it?
A.	Packaging returned for recycling via our drop off bins should be ‘empty and dry’ Read More >

Q.	Why isn’t the programme available in my area?
A.	The plan is to provide access to recycling for soft plastics for over 70% of New Zealanders. Read More >

Q.	Where is my nearest participating store?
A.	You can find your nearest participating supermarket or store by using the Store Locator on our website. Read More >

Q.	What can I recycle in the Love NZ recycling bins at my local participating store?
A.	We can accept all the following items for recycling: Read More >

Replas explains the Soft Plastics recycling process